FAQs Village on Telluride

 

What are the lease dates?

The lease begins on August 18, 2022 and ends on July 26, 2023. For immediate move-in options, please contact the leasing office for availability.

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Do I have to bring furniture?

The Village on Telluride conveniently offers both unfurnished and furnished units with bedroom, living room and dining room furniture. Check with our leasing office for pricing options and availability.

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What is included in the rent?

High-speed internet, pest control, valet trash service, and on-site maintenance are included.

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How close are you to campus?

The Villages on Telluride is located just 2 miles from Texas State University with convenient access to I-35 and on the Bobcat Shuttle route.

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Is there parking available?

Yes! We provide ample parking for residents and their guests.

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Do I sign my own lease or with roommates?

The Villages on Telluride offers individual leasing. Each resident is only responsible for the rent of his/her bedroom, this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.

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When is rent due/How do I pay for rent?

Rent is due on the 1st of every month; however there is a grace period until the 3rd. On the 4th, rent is considered late and subject to a fine.

For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.

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What if I have a maintenance issue or need in my apartment?

Non-emergency service requests (choose whichever option works best for you):

• Submit a Service Request online using Resident Portal. Follow the prompts to complete the service request.
• Call the office and speak with a team member or leave a message if your call is after the office is closed.

For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire): Call the leasing office. We have someone available 24/7.

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Is there insurance coverage in the event of a fire, theft or natural causes. Does my lease provide coverage for my belongings?

Resident's or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.

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How do I receive mail or packages?

Mail - Mail - Resident mail is delivered by the US Postal Service to the office & then placed in your assigned mailbox. You will receive a key at move-in for access to your mailbox.

Packages - Packages will be delivered to the Amazon Hub and can be retrieved 24/7 with your unique pickup code. If the lockers are full or if any oversized packages are delivered, they will be available for pickup in the office during business hours with proper ID.

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